Accessibility Plan

Feedback

In order to continually improve our accessibility practices and services, your feedback is important to us. We want to hear from you (anonymous feedback is welcome). Our customer service representatives will be able to collect the feedback information within the communication channels listed. Air Borealis will acknowledge receipt of feedback, other than anonymous feedback, in the same method it was received.

• By Email: [email protected]

• By Mail:
  Director of Customer Service
  PO BOX 29030 RCAF Road, Hanger #1
  St. John’s, NL
  A1A 5B5
• By Phone: 1.888.345.0444

Air Borealis is committed to arranging the availability of our communication piece in the formats listed below. Air Borealis will provide, in a timely manner, these alternate formats.

• Audio into Print
• Print into Audio
•  Large Print
• Braille (please allow 45 days)
• Electronic format that is compatible with adaptive technology

Click here to view our Accessibility Plan.

Click here to view: Year 2 – 2025 Accessibility Plan Progress.

Click here to view: Year 1 – 2024 Accessibility Plan Progress.